The dream for the Trek Bicycle Store of West Phoenix began many years ago. Both Brian and Brandon realized in their teens that cycling would be a lifelong passion, but it wasn't until they met while attending college together at the University of North Dakota that they started to dream of making it a career path. While working at the Ski and Bike Shop (a great shop in Grand Forks, ND), nights were often spent talking about what we would want our ideal shop to look like. We didn't know when it would happen, where it would be located, or even what brands we would carry...we just knew that we wanted to make it a reality someday. Fast forward a few years. Now with 27+ years of combined time working at shops and in the bicycle industry, we started to get the wheels in motion (pun intended) to actually get our own shop rolling (oops, another pun)! We found an excellent location and were extremely happy to be given the opportunity to carry Trek Bicycles as a concept store (one of the common misconceptions about concept stores is that they are owned by Trek; our shop is actually independent and family-owned by Brian and Brandon...Trek is simply the primary brand that we carry). It's still a little surreal for us that our goal from so long ago has actually become a reality. We look forward to the upcoming years...establishing relationships with customers while doing what we set out to do all those years ago...living our dream as bike shop owners.
Thank you to our families, friends, employees, suppliers...and most of all, to our customers. Without you, none of this would be possible and for that we are truly grateful.
Brian & Brandon
Here are just a few reasons our store is a great place to shop:
Taking care of the customer is our top priority.
We are FAMILY OWNED AND OPERATED.
When you purchase a bike from us, you receive 10% off all accessoriesat the time of purchase AND free installation of all accessories!
You will also receive two free tuneups with the purchase of a new bicycle, plus a lifetime of free adjustments (brake adjust, derailleur adjust, minor wheel true, etc).
Bike Fitting: Every customer who purchases a bike from us is entitled to a free basic floor fit. Professional fits are offered for a fee and we have highly trained fit experts who are capable of cleat fits, pro road bike fits and aero fits.
Trek Credit Card: Different financing options (6 or 12 months) are offered for purchases of different amounts.
Warranty: Any Trek, Gary Fisher, or Mirraco frame has a lifetime warranty and all parts and accessories are warrantied through our store for one year after the bike was purchased.
Our tech center has a quick turn around time on work orders and will get things done right the first time, getting you back on the road as soon as possible.
Items can be exchanged/returned within 30 days of purchase with the original packaging, the receipt and if the item has not been used. Bicycles are excluded from this policy and can't be returned/exchanged.
Shipping: We will box a bike to ship for a customer.
A number of free events are offered throughout the year including group rides, triathlon clinics, bike demos, women's events, kid's bike rodeos and customer appreciation night.
We have gift cards.
Using our website, you can get questions answered through email on a timely basis and learn about our store programs and products online!
We honor a 10% discount off parts & accessories to all men & women in the Military. Simply show a military ID & save. Thank you for your service!